Supporting education consultants and course creators to streamline operations, manage teams and focus on meaningful impact.
“Bianca is now an integral part of my team, and I couldn't imagine my business without her!”
Dr Ange Rogers, Numeracy Teachers Academy
Purposeful Support for Education Businesses
I support education consultants and course creators who are passionate about making a difference. By managing the moving parts; systems, projects, and operations, I help bring clarity and calm to your business so you can focus on the work that matters most.
Who I Support
I work with thoughtful, purpose-driven business owners who are ready to bring more structure, clarity, and strategy into how their business runs.
My clients are often:
Course creators and educators who want their online programs and memberships to run seamlessly, with someone managing the details, systems, and team behind the scenes.
Consultants and coaches who already have support (like a VA or small team) but need someone to oversee operations, manage projects, and make sure the right things get done at the right time.
Small business owners who crave consistency and calm in their workflows so they can focus on their clients and creative direction.
Creative entrepreneurs who want a trusted, proactive partner to turn ideas into structured plans and smooth execution.
I help my clients move from feeling in the middle of everything to feeling supported by clear systems, confident team processes, and a trusted partner keeping it all on track.
A Genuine Team Member
My background is in helping people achieve goals. I will work consistently to get to know you and your business inside out. Working with me will feel like working with a close, compassionate colleague.
Why work with me?
Quality
I am known as a perfectionist in everything I do. No detail is too small. I value my clients and I will work with you to ensure you get exactly what you ask for.
Communication
My background in PR, Marketing & Education leave me with exceptional communication skills, whether that be ensuring we are always on the same page as a team or communicating with your external clients. I will represent you and your business in a professional, kind and empathetic manner, oh and I am always up for a good chin wag!
My Story
From PR to classroom to online business management, my career has always been about understanding people and keeping things running beautifully behind the scenes.
After years in PR and marketing followed by a Master's in Education and six years of teaching, becoming a Mum sparked a new chapter: building something flexible and entirely my own. What started as virtual assistance quickly evolved into something far more strategic; managing systems, teams, launches, and operations for an education-based business, and realising that this was the work I was built for.
Today I work as an Online Business Manager for course creators, consultants, and membership site owners in the education space. I bring something most OBMs don't, I've been in the classroom. I understand how education businesses are built, how their audiences think, and what it takes to deliver a quality learning experience. This is an industry I know deeply and genuinely care about, and that makes all the difference in how I show up for my clients.
Services
-
Your business should work without you in the middle of everything. I build the systems and structure that make that possible
Business Systems & Workflow Optimisation – Map, review and optimise your business workflows so operations run smoothly.
Tech & Tools Oversight - ensuring your existing business tools and platforms are being used effectively and flagging where improvements can be made
Standard Operating Procedures (SOPs) – Create and implement SOPs to ensure consistency across the business.
KPI Tracking & Reporting – Monitor performance metrics and provide actionable insights.
Process Documentation & Delegation – Make sure tasks can be easily delegated and scaled.
-
You shouldn't have to manage your team and run your business. That's where I come in.
Team Hiring & Onboarding Support – Assist with finding, hiring, and onboarding new team members.
Team Training & Development – Implement training programs, create manuals, and improve team efficiency.
Team Coordination & Task Oversight – Ensure everyone knows their responsibilities and deadlines are met.
Virtual Team Leadership – Act as the main point of contact for a distributed team.
-
Every launch needs someone holding the whole picture. I make sure your projects land on time, on brief, and without the last-minute panic.
Launch Management – Oversee product, course, or service launches from planning to execution.
Campaign & Event Coordination – Plan & manage marketing campaigns, webinars, and events.
Timeline & Deadline Management – Keep projects on schedule and ensure accountability.
Risk & Contingency Planning – Anticipate potential obstacles and implement solutions proactively.
“Working with Bianca for the past four months has been like a dream come true.
From the day I met her she has been incredibly responsive, efficient and her eye for detail is exceptional. Bianca has a wide range of skills and knowledge. She is outstanding on Canva, and her background in PR and Education has enabled her to provide amazing insights into my business. Bianca is incredibly hard working, diligent, trustworthy and has a 'no fuss', 'can do', positive and practical approach to her work. She has incredibly high standards, uses her initiative and is an independent problem solver who can work with minimal direction.
With Bianca you get way more than a VA! Bianca is now an integral part of my team, and I couldn't imagine my business without her!”
Dr Ange Rogers, Numeracy Teachers Academy
What Clients are Saying
"I had the pleasure of engaging Bianca for a research and resource creation project for my business. She took the time to understand the type of work that I do, my client base and the specific, and quite niche, type of information I was needing. Bianca’s service was prompt and thorough, and the end result is exactly what I was hoping for. I look forward to working with Bianca again in the future."
Lauren Finemore, Lauren Finemore Consulting
Pricing
Retainers
I choose to work only with a small number of clients at a time. That's what allows me to show up as a true strategic partner leading your team.
Each package is built around ongoing retainer support, meaning I get to know your business deeply, anticipate what's coming, and keep things moving without you having to manage me.
You're not buying hours. You're buying back your headspace and investing in a true long term partner.
All packages require a minimum commitment (noted below) because real operational change takes time and that's exactly what you're investing in.
Growth
For business owners with a small team (1-2 people) who need someone to manage both operations and the people executing them - so nothing bounces back to you.
Team & project oversight - coordinating with your VA/contractors, managing deadlines, and acting as the main point of contact so tasks don't land back on your plate
KPI tracking & monthly reporting- monitoring your key metrics and delivering clear reports so you always know where the business stands
Content management & editorial calendar - keep your content pipeline organised and on schedule across platforms
Campaign & launch coordination - managing the moving parts of your marketing campaigns and one key launch or major project at a time, from planning through to execution
Transparent progress reporting - regular updates on project status, priorities, and what's coming next so you're never out of the loop
Weekly check-in call (45 min)
$4,000/month
3 month commitment
Strategic Partner
For established education businesses with a larger team (3+ people) that need a true right-hand operator; someone who can hold the whole operation - strategy, team, projects, and performance, while you focus on your zone of genius.
Includes everything in Growth, plus:
Multi-project management - simultaneous oversight of multiple launches, campaigns, or business initiatives running at once
Quarterly strategy & planning sessions - big-picture business planning every 90 days, with monthly progress reviews to stay on track
Vendor & contractor coordination - managing external relationships and partnerships so nothing falls through the cracks
Systems & SOPs - building and documenting the processes that keep your business running consistently, so your team always knows exactly what to do and how to do it.
Business growth tracking - monitoring the performance of your key revenue-generating activities (launches, campaigns, memberships) and reporting on what's working so you can make informed decisions
Member/client relationship oversight - ensuring your client or member experience stays consistent and high-quality as you scale
Team & project coordination - managing more than 2 member teams, running team check-ins, managing deadlines across all work streams, and keeping everyone accountable
$6000/month
6 month commitment
Get in Touch!
If you're ready to hand over the operational load and focus on what only you can do, let's talk. Book a free 30-minute discovery call to explore whether we're the right fit.
